Orders & shipping
How long will my order take?
Orders are processed within 1–3 business days and usually arrive 5–10 business days after shipping.
Is shipping free?
Yes, on every order over $45.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships.
Returns
What's your return policy?
You have 30 days from delivery to return any item for a full refund. See Shipping & Returns for the steps.
My item arrived damaged. What now?
We're sorry! Send us a photo through our contact page and we'll send a replacement right away.
Products
Are your products medical devices?
No. Our products are designed for everyday comfort, ease and style. They're not intended to diagnose, treat or prevent any condition. If you have a medical condition, please check with your doctor before use.
Copper or titanium bracelet?
Same design and magnets. Copper is warm and classic; titanium is modern and resists tarnish. Compare them.
Gifts
Can I ship directly to someone else?
Yes. Just enter their address at checkout and add a personal note.
Will the price show on the package?
Sending a gift? Ship it straight to them and add a personal note at checkout. If you have a question about the packaging, just write to us.